FAQ

1.How do I place an order?

Ordering is quite simpleYou just have to follow these steps:
1.Go to www.desteban.com
2.Select the merchandise you wish to buy
CLICK "Add to Cart"
4.At this point you have two options: Continue shopping or GO TO BOX
5.Once in the checkout area, check the details of your order (product, quantity, size, color and price)
6.Click on CHECKOUT
7.Fill in the form correctly
8.Click on CONTINUE TO SEND
9.Confirm your details and select the SHIPPING METHOD and click Continue
10.Select the payment method
11.Fill in the payment details and wait for your product(s)!
 
And that's it! As simple as that :D Don't forget that if you have any doubt about this process, you can contact us again by any way you wish.
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2.What are your payment and shipping methods for the Dominican Republic?
We have various and comfortable methods of Payment and Shipping:
-SENDING METHODS
-Receive direct to the address of your choice
(from 24 to 48 Hours)
-Receive at the nearest bus terminal : Caribe Pack or Metro Pack
(from 1 to 24 Hours)
 
-METHODS OF PAYMENT
-Credit/Debit Card payment
- Paypal
- Amazon pay